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Intro

Economic Sectors

Digital strategies, new services and products, as well as optimized processes are key success factors for Swiss companies in different economic sectors
New digital technology and services can help develop simple product portfolios into smart products and «client-specific solutions». Products and services become client interfaces, which do not only exist at the point of sale – but are everywhere all the time. The digital transformation of internal processes enables companies not only to create new innovations, but also to become leaner, more productive, and more cost-efficient. The increased availability of digital information can help make companies more transparent and agile. To remain ahead of the game in the age of digitalization, convergences must also be utilized and digital possibilities exploited. Today, all economic sectors are «digitally contestable», with the degree of digitalization varying considerably. The digital positioning of companies and the digitalization of products and processes is not only a matter of how to project oneself in the modern world, but also a key success factor for a company’s success in the modern age.

Concerning the current status
Breaking down the degree of digitalization to individual economic sectors is a novelty for the official publication. The underlying data from the KOF Department of Economic Research ETH Zurich was gathered and used for this analysis in 2015 for the first time in this form. It is planned to repeat measurements every two years. In addition, the Digital Index by Accenture will be used to further assess developments.

«The analysis provides a clear demonstration of the still enormous potential for digitalization in many industry sectors.

State of digitization in topic Economic SectorsFortschritt der Digitalisierung im Themenfeld Economic Sectors

15.03.201620.11.2017
digital.swiss, Kurt  Lanz  Neu

Topic Owner

Kurt Lanz

Member of the Executive Board, Head of Infrastructure, Energy and Environment
Economiesuisse

Measurement parameters


Banking and Insurance

Wholesale and retail sectors

Construction sector

Chemicals Sector

Electronics and electrical engineering

Transport and logistics

Pharmaceuticals sector

Energy

Banking and Insurance

The degree to which digitalization has progressed in the banking and insurance sectors is determined using four measurement parameters. The measurement parameters are weighted equally.

1. Dissemination of ICT

Information and communication technology have become common tools in most sectors. They have fundamentally changed the way companies organize work and processes. Having the best possible ICT infrastructure is key to the future of all economic sectors in an increasingly digitized environment.

Calculation: The study measures the proportion of companies which have implemented a particular technology. It is the aim for ICT components to be implemented into all operational processes.

Data source: 

2. Use of ICT

The use of ICT for supporting operational processes is a key factor for success. The value indicates the access staff have to digital technology. The study analyses the dissemination of IT software for operational processes.

Calculation: The study measures the dissemination of IT software for operational processes. It is the aim for IT software to be used for all operational processes.

Data source: 

3. Investments in ICT

Investments in digital technology indicate the dynamics of development and the significance of ICT for companies. The indicator shows the role and significance of ICT investments in various business sectors.  

Calculation: The study measures the proportion of ICT investments in relation to the overall investments made as well as to the largest non-ICT investment made by the company. It is the aim that ICT investments are made in all operating companies. 

Data source: 

4. Digital maturity of business sectors

With increased awareness of the need for a digital transformation, this indicator serves as a benchmark in a new and dynamic market environment, assesses digital performance observable from the public domain, and allows a comparison of digitalization to be made across all sectors.

Calculation: Selected Swiss companies were chosen to investigate the progress they are making across their digital agenda. Industries are evaluated on their ability to harness digital levers for performance in the four categories «plan», «sell», «make» and «manage». Digital maturity is assessed from an outside-in view, based on publicly available sources such as annual reports, investor relations documents, company web pages, industry magazines, and web searches. The aim is for all industries across Switzerland to harness digital levers.

Data source: 

Industry assessment

Overall, the insurance and banking sector heads the rankings of the various industries. In particular, the sector performs very well in terms of ICT investments. However, there is still some potential in the area of IT software being used for operational purposes (use of ICT).

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15.03.201620.11.2017
Wholesale and retail sectors

The degree to which digitalization has progressed in the wholesale and retail sectors is determined using four measurement parameters. The measurement parameters are weighted equally.

1. Dissemination of ICT

Information and communication technology have become common tools in most economic sectors. They have fundamentally changed the way companies organize work and processes. The best possible ICT infrastructure is key to the future of all economic sectors in an increasingly digitized environment.

Calculation: The study measures the proportion of companies which have implemented a particular technology. It is the aim for ICT infrastructure components to be implemented into all operational processes.

Data source: 

 

2. Use of ICT

The use of ICT for supporting operational processes is a key factor for success. The value indicates the access staff have to digital technology. The study analyzes the dissemination of IT software for operational processes.

Calculation: The study measures the dissemination of IT software for operational processes. It is the aim for IT software to be used for all operational processes.

Data source: 

 

3. Investments in ICT

Investments in digital technology indicate the dynamics of development and the significance of ICT for companies. The indicator shows the importance of ICT investments in various business sectors.  

Calculation: The study measures the proportion of ICT investments in relation to the overall investments made as well as to the largest non-ICT investment share made by the company. It is the aim for investment in ICT to be made in all operating companies. 

Data source: 

 

4. Digital maturity of business sectors

With increased awareness of the need for a digital transformation, this indicator serves as a benchmark in a new and dynamic market environment, assesses digital performance from an outside-in view, and allows a comparison of digitalization to be made across all sectors.

Calculation: Selected Swiss companies were chosen to investigate the progress on their digital agenda. Industries are evaluated on their ability to harness digital levers for performance improvement in the companies in the four categories «plan», «sell», «make» and «manage». Digital maturity is assessed from an outside-in view, based on publicly available sources such as annual reports, investor relations documents, company web pages, industry magazines, and web searches. The aim is for all industries across Switzerland to harness digital levers.

Data source: 

 

Industry assessment

Overall, the wholesale and retail sector occupies only the middle rankings in industry comparisons. While sufficient progress has been made as regards the dissemination of ICT, the use of IT software for operational purposes is still relatively low. In addition, the investments made are somewhat below average.

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15.03.201620.11.2017
Construction sector

The degree to which digitalization has progressed in the construction sector is determined using four measurement parameters. The measurement parameters are weighted equally.

1. Dissemination of ICT

Information and communication technology have become common tools in most economic sectors. They have fundamentally changed the way companies organize work and processes. The best possible ICT infrastructure is key to the future of all economic sectors in an increasingly digitized environment.

Calculation: The study measures the proportion of companies which have implemented a particular technology. It is the aim for ICT infrastructure components to be implemented into all operational processes.

Data source: 


2. Use of ICT

The use of ICT for supporting operational processes is a key factor for success. The value indicates the access staff have to digital technology. The study analyzes the dissemination of IT software for operational processes.

Calculation: The study measures the dissemination of IT software for operational processes. It is the aim for IT software to be used for all operational processes.

Data source: 


3. Investments in ICT

Investments in digital technology indicate the dynamics of development and the significance of ICT for companies. The indicator shows the importance of ICT investments in various business sectors.  

Calculation: The study measures the proportion of ICT investments in relation to the overall investments made as well as to the largest non-ICT investment made by the company. It is the aim for investment in ICT to be made in all operating companies. 

Data source: 


4. Digital maturity of business sectors

With increased awareness of the need for a digital transformation, this indicator serves as a benchmark in a new and dynamic market environment, assesses digital performance from an outside-in view, and allows a comparison of digitalization to be made across all sectors.

Calculation: Selected Swiss companies were chosen to investigate the progress on their digital agenda. Industries are evaluated on their ability to harness digital levers for performance improvement in the companies in the four categories «plan», «sell», «make» and «manage». Digital maturity is assessed from an outside-in view, based on publicly available sources such as annual reports, investor relations documents, company web pages, industry magazines, and web searches. The aim is for all industries across Switzerland to harness digital levers.

Data source: 


Industry assessment

Overall, the construction sector occupies the bottom rankings in direct industry comparisons. The main reason for this low ranking is its limited use of IT software for operational processes (ICT use).

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15.03.201620.11.2017
Chemicals Sector

The degree to which digitalization has progressed in the chemicals sector is determined using four measurement parameters. The measurement parameters are weighted equally.

1. Dissemination of ICT

Information and communication technology have become common tools in most economic sectors. They have fundamentally changed the way companies organize work and processes. The best possible ICT infrastructure is key to the future of all economic sectors in an increasingly digitized environment.

Calculation: The study measures the proportion of companies which have implemented a particular technology. It is the aim for ICT infrastructure components to be implemented into all operational processes.

Data source: 


2. Use of ICT

The use of ICT for supporting operational processes is a key factor for success. The value indicates the access staff have to digital technology. The study analyzes the dissemination of IT software for operational processes.

Calculation: The study measures the dissemination of IT software for operational processes. It is the aim for IT software to be used for all operational processes.

Data source:  KOF Department of Economic Research ETH Zurich (innovation survey)


3. Investments in ICT

Investments in digital technology indicate the dynamics of development and the significance of ICT for companies. The indicator shows the importance of ICT investments in various business sectors.  

Calculation: The study measures the proportion of ICT investments in relation to the overall investments made as well as to the largest non-ICT investment made by the company. It is the aim for investment in ICT to be made in all operating companies. 

Data source: 


4. Digital maturity of business sectors

With increased awareness of the need for a digital transformation, this indicator serves as a benchmark in a new and dynamic market environment, assesses digital performance from an outside-in view, and allows a comparison of digitalization to be made across all sectors.

Calculation: Selected Swiss companies were chosen to investigate the progress on their digital agenda. Industries are evaluated on their ability to harness digital levers for performance improvement in the companies in the four categories «plan», «sell», «make» and «manage». Digital maturity is assessed from an outside-in view, based on publicly available sources such as annual reports, investor relations documents, company web pages, industry magazines, and web searches. The aim is for all industries across Switzerland to harness digital levers.

Data source: 


Industry assessment

Overall, the chemicals sector is ranked in the middle in direct industry comparisons, achieving average ratings in all four measurement parameters. In terms of the business sector’s digital maturity, however, there is still some room for improvement.

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15.03.201620.11.2017
Electronics and electrical engineering

The degree to which digitalization has progressed in the electronics and electrical engineering sectors is determined using four measurement parameters. The measurement parameters are weighted equally.

1. Dissemination of ICT

Information and communication technology have become common tools in most economic sectors. They have fundamentally changed the way companies organize work and processes. The best possible ICT infrastructure is key to the future of all economic sectors in an increasingly digitized environment.

Calculation: The study measures the proportion of companies which have implemented a particular technology. It is the aim for ICT infrastructure components to be implemented into all operational processes.

Data source: 

 

2. Use of ICT

The use of ICT for supporting operational processes is a key factor for success. The value indicates the access staff have to digital technology. The study analyzes the dissemination of IT software for operational processes.

Calculation: The study measures the dissemination of IT software for operational processes. It is the aim for IT software to be used for all operational processes.

Data source: 

 

3. Investments in ICT

Investments in digital technology indicate the dynamics of development and the significance of ICT for companies. The indicator shows the importance of ICT investments in various business sectors.  

Calculation: The study measures the proportion of ICT investments in relation to the overall investments made as well as to the largest non-ICT investment made by the company. It is the aim for investment in ICT to be made in all operating companies. 

Data source: 

 

4. Digital maturity of business sectors

With increased awareness of the need for a digital transformation, this indicator serves as a benchmark in a new and dynamic market environment, assesses digital performance from an outside-in view, and allows a comparison of digitalization to be made across all sectors.

Calculation: Selected Swiss companies were chosen to investigate the progress on their digital agenda. Industries are evaluated on their ability to harness digital levers for performance improvement in the companies in the four categories «plan», «sell», «make» and «manage». Digital maturity is assessed from an outside-in view, based on publicly available sources such as annual reports, investor relations documents, company web pages, industry magazines, and web searches. The aim is for all industries across Switzerland to harness digital levers.

Data source: 

 

Industry assessment Overall, the electronics and electrical engineering sector is ranked at the high end of the middle rankings as regards digitalization. While the dissemination and use of ICT, as well as the digital maturity of the sector, are average, the level of investments made still shows some room for improvement.

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15.03.201520.11.2017
Transport and logistics

The degree to which digitalization has progressed in the transport and logistics sectors is determined using four measurement parameters. The measurement parameters are weighted equally.

1. Dissemination of ICT

Information and communication technology have become common tools in most economic sectors. They have fundamentally changed the way companies organize work and processes. The best possible ICT infrastructure is key to the future of all economic sectors in an increasingly digitized environment.

Calculation: The study measures the proportion of companies which have implemented a particular technology. It is the aim for ICT infrastructure components to be implemented into all operational processes.

Data source: 


2. Use of ICT

The use of ICT for supporting operational processes is a key factor for success. The value indicates the access staff have to digital technology. The study analyzes the dissemination of IT software for operational processes.

Calculation: The study measures the dissemination of IT software for operational processes. It is the aim for IT software to be used for all operational processes.

Data source: 

3. Investments in ICT

Investments in digital technology indicate the dynamics of development and the significance of ICT for companies. The indicator shows the importance of ICT investments in various business sectors.  

Calculation: The study measures the proportion of ICT investments in relation to the overall investments made as well as to the largest non-ICT investment made by the company. It is the aim for investment in ICT to be made in all operating companies. 

Data source:  KOF Department of Economic Research ETH Zurich (innovation survey)


4. Digital maturity of business sectors

With increased awareness of the need for a digital transformation, this indicator serves as a benchmark in a new and dynamic market environment, assesses digital performance from an outside-in view, and allows a comparison of digitalization to be made across all sectors.

Calculation: Selected Swiss companies were chosen to investigate the progress on their digital agenda. Industries are evaluated on their ability to harness digital levers for performance improvement in the companies in the four categories «plan», «sell», «make» and «manage». Digital maturity is assessed from an outside-in view, based on publicly available sources such as annual reports, investor relations documents, company web pages, industry magazines, and web searches. The aim is for all industries across Switzerland to harness digital levers.

Data source: 

 

Industry assessment

Overall, the transport and logistics sector is ranked at the low end of the middle rankings in industry comparisons. While the dissemination of ICT and digital maturity are relatively advanced, there is still untapped potential as regards making use of ICT solutions and investments.

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15.03.201620.11.2017
Pharmaceuticals sector

The degree to which digitalization has progressed in the pharmaceuticals sector is determined using four measurement parameters. The measurement parameters are weighted equally.

1. Dissemination of ICT

Information and communication technology have become common tools in most economic sectors. They have fundamentally changed the way companies organize work and processes. The best possible ICT infrastructure is key to the future of all economic sectors in an increasingly digitized environment.

Calculation: The study measures the proportion of companies which have implemented a particular technology. It is the aim for ICT infrastructure components to be implemented into all operational processes.

Data source: 


2. Use of ICT

The use of ICT for supporting operational processes is a key factor for success. The value indicates the access staff have to digital technology. The study analyzes the dissemination of IT software for operational processes.

Calculation: The study measures the dissemination of IT software for operational processes. It is the aim for IT software to be used for all operational processes.

Data source: 


3. Investments in ICT

Investments in digital technology indicate the dynamics of development and the significance of ICT for companies. The indicator shows the importance of ICT investments in various business sectors.  

Calculation: The study measures the proportion of ICT investments in relation to the overall investments made as well as to the largest non-ICT investment made by the company. It is the aim for investment in ICT to be made in all operating companies. 

Data source: 

 

4. Digital maturity of business sectors

With increased awareness of the need for a digital transformation, this indicator serves as a benchmark in a new and dynamic market environment, assesses digital performance from an outside-in view, and allows a comparison of digitalization to be made across all sectors.

Calculation: Selected Swiss companies were chosen to investigate the progress on their digital agenda. Industries are evaluated on their ability to harness digital levers for performance improvement in the companies in the four categories «plan», «sell», «make» and «manage». Digital maturity is assessed from an outside-in view, based on publicly available sources such as annual reports, investor relations documents, company web pages, industry magazines, and web searches. The aim is for all industries across Switzerland to harness digital levers.

Data source: 


Industry assessment

Overall, the pharmaceuticals sector occupies the top of the industry rankings in terms of digitalization. In particular, the sector performs very well in the areas of dissemination and use of ICT. However, there is still some room for improvement in terms of investments.

Share Embed Data
15.03.201620.11.2017
Energy

The degree to which digitalization has progressed in the energy sector is determined using four measurement parameters. The measurement parameters are weighted equally.

1. Dissemination of ICT

Information and communication technology have become common tools in most economic sectors. They have fundamentally changed the way companies organize work and processes. The best possible ICT infrastructure is key to the future of all economic sectors in an increasingly digitized environment.

Calculation: The study measures the proportion of companies which have implemented a particular technology. It is the aim for ICT infrastructure components to be implemented into all operational processes.

Data source: 

 

2. Use of ICT

The use of ICT for supporting operational processes is a key factor for success. The value indicates the access staff have to digital technology. The study analyzes the dissemination of IT software for operational processes.

Calculation: The study measures the dissemination of IT software for operational processes. It is the aim for IT software to be used for all operational processes.

Data source: 

 

3. Investments in ICT

Investments in digital technology indicate the dynamics of development and the significance of ICT for companies. The indicator shows the importance of ICT investments in various business sectors.  

Calculation: The study measures the proportion of ICT investments in relation to the overall investments made as well as to the largest non-ICT investment made by the company. It is the aim for investment in ICT to be made in all operating companies. 


4. Digital maturity of business sectors

With increased awareness of the need for a digital transformation, this indicator serves as a benchmark in a new and dynamic market environment, assesses digital performance from an outside-in view, and allows a comparison of digitalization to be made across all sectors.

Calculation: Selected Swiss companies were chosen to investigate the progress on their digital agenda. Industries are evaluated on their ability to harness digital levers for performance improvement in the companies in the four categories «plan», «sell», «make» and

«manage». Digital maturity is assessed from an outside-in view, based on publicly available sources such as annual reports, investor relations documents, company web pages, industry magazines, and web searches. The aim is for all industries across Switzerland to harness digital levers. 

Data source: 

 

Industry assessment

Overall, the energy sector ranked at the upper end of the middle rankings in  industry comparisons. In particular, the sector performs well in the areas of dissemination and use of ICT. By contrast, the ICT investments made are still at a relatively modest level when compared with the best-performing sectors.

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15.03.201620.11.2017

Team of experts

digital.swiss, Urs  Trinkner

Dr. Urs Trinkner

Managing Partner, Swiss Economics

digital.swiss, Spyros  Arvantis

Spyros Arvanitis

KOF Department of Economic Research
ETH Zurich

digital.swiss, Martin  Wörter

Martin Wörter

KOF Department of Economic Research
ETH Zurich

digital.swiss, Thomas  Müller

Thomas Müller

Senior Advisor Public Policy
Swisscom AG

Opinions and Dialog


#DSeconomicsectors

Current Projects

Digitalisierung digital finanziert

Unternehmen in der Schweiz wollen und können schneller innovieren, wenn sie einfacheren Zugang zu Ressourcen hätten, um Geschäftsideen zu verwirklichen. Mangelnde Ressourcen wie Zeit, Fachknowhow und Finanzierung hindern Unternehmen, vorhandene Ideen zeitgerecht zu realisieren und damit dem Innovationsimperativ gerecht zu werden.

swisspeers ist eine unabhängige Online-Plattform, die es Unternehmen erlaubt, bei Investoren direkt – also ohne Zwischenschaltung eines Finanzinstituts – Fremdkapital zu beschaffen zur Finanzierung ihrer Innovationsprojekte. Diese Peer-to-peer-Finanzierung schafft eine einfache Alternative zum traditionellen Bankkredit und ist vollkommen transparent: Die Kreditbeurteilung erfolgt neutral durch Swisspeers aufgrund nachvollziehbarer Kriterien, und der Preis wird im Rahmen eines Auktionsverfahrens festgesetzt.
Investoren bietet swisspeers die Möglichkeit, interessante Direktinvestments in kleine und mittlere Unternehmen zu tätigen und damit dem Anlagenotstand im Schweizer-Franken-Festzinsgeschäft zu entkommen. Diese neue alternative Investitionsmöglichkeit mit attraktivem Risiko-Rendite-Profil trägt gleichzeitig zur Stärkung des Wirtschaftsstandorts Schweiz bei.
www.swisspeers.ch

Linkswisspeers.ch
more Projects

Current Publications

Zukunft digitale Schweiz: Den Wandel gemeinsam gestalten

Eine neue Studie von economiesuisse, unterstützt durch den Think Tank W.I.R.E., präsentiert eine Auslegeordnung zur Digitalisierung und zeigt auf, welche drängenden Fragen und Themen die Schweiz prioritär diskutieren muss, um als Siegerin aus dem digitalen Wandel hervorzugehen. Die breit angelegte Studie ordnet die aktuellen Entwicklungen ein, analysiert Stärken und Schwächen der Schweiz, entwirft Szenarien für künftige Wachstumsfelder und bildet damit den Startschuss zu einer Reihe vertiefender Publikationen von economiesuisse zur digitalen Wirtschaft und den damit verbundenen politischen Rahmenbedingungen.

LinkMedienmitteilung von economiesuisse vom 22.08.2017
Link zur StudieZukunft digitale Schweiz: Den Wandel gemeinsam gestalten
PDF DownloadZukunft digitale Schweiz: Den Wandel gemeinsam gestalten

Global FinTech Report 2017

Der «Global FinTech Report 2017» von PwC zeigt, dass FinTechs und Finanzdienstleister weniger konkurrieren und stärker auf Partnerschaften setzen, um Bedrohungen in Chancen zu verwandeln: In den kommenden drei bis fünf Jahren planen 82% der Schweizer Befragten, verstärkt Partnerschaften zu schliessen. Die Schweizer Finanzdienstleister können dem Bericht zufolge von FinTech-Innovationen in verschiedenen Bereichen stark profitieren. Entsprechend wollen 75% von ihnen in den nächsten drei Jahren Blockchain in der Praxis anwenden.

Der DeNovo-Plattform von PwC zufolge wurden in den vergangenen vier Jahren weltweit insgesamt 40 Milliarden Dollar in FinTech-Start-ups investiert. Die Finanzierungen für Blockchain-Unternehmen stiegen 2016 gegenüber dem Vorjahr um 79% auf weltweit 450 Millionen Dollar. Von den 30 Schweizer Umfrageteilnehmern sagen 40%, dass ihr Kerngeschäft in den nächsten fünf Jahren in Gefahr sei; 70% von ihnen rechnen mit einem verschärften Preiswettbewerb.

In der Schweiz haben wir einen relativ kleinen, fragmentierten Markt mit starkem Wettbewerb und hohen Eintrittsbarrieren. Die wahrgenommene Bedrohung durch FinTechs ist im Vergleich zu anderen Märkten weniger dramatisch. In der Schweiz liegt der Schwerpunkt mehr auf der Vermögensverwaltung, wo die Disruption heute nicht so unmittelbar spürbar ist. Im Retail-Banking oder im Zahlungsverkehr ist das anders. Klar ist jedoch, dass die Trends in den kommenden fünf bis zehn Jahren in allen Bereichen des Finanzdienstleistungssektors zu Disruption führen werden, auch im Schweizer Private Banking und Wealth-Management.

Daniel Diemers

LinkFinTech Report 2017
FinTech Report 2017Download
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