Digitalisation of the Swiss Maritime Navigation Office SMNO

As the competent flag state and licensing authority, the Swiss Maritime Navigation Office SMNO is responsible for the administrative, operational and technical supervision of seagoing Swiss merchant ships and their operators and crews, as well as for pleasure and sports boats sailing under the Swiss flag at sea. SMNO services are currently being optimised and digitalised in order to make them more easily accessible, thereby improving and simplifying the customer experience.

Further information

Status

Start 2024
End 2026

Responsible

Departments

Federal Department of Foreign Affairs

Goals

The population and the economy can use digital methods to conduct their business with the authorities


Domains

Digital public services

Public authorities offer their services digitally as standard (digital first); they are user oriented and barrier free.