Digital public services

Model project on sustainable spatial development: 2020-2024 with a focus on "Using the opportunities of digitisation for regionally coordinated basic services/provision for living". With these pilot projects, the Confederation intends to promote supra-municipally coordinated and efficient solutions for the provision of basic services thanks to digitisation.

Further expansion of the "EasyGov.swiss" one-stop shop for businesses with greater access to authorities and more functionalities.

In the area of compensation for loss of earnings (EO), citizens and employers interact with the authorities when processing cases.

- Provide citizens and employers with a digital and automated solution that allows them to obtain information and interact online with the authorities for the processing of EO benefits.

- Replace paper-based exchanges between the different actors with electronic exchanges to improve the quality of processing and reduce costs and turnaround times.

With e-Voting, the Confederation and the cantons want to digitise voting in elections and referendums. The electronic voting channel, which is currently in its trial phase, is intended to provide an additional option for mobile and barrier-free voting alongside postal and in person voting at the ballot box. Based on the new legal framework, the cantons should be able to resume trials with fully verifiable e-Voting systems. The goal is to run stable trial operations with a limited number of voters.

Creation of online access to archived materials plus a digitalisation infrastructure.

At present there is no national service that public authorities can use to validate, search for or compare the currently valid residential addresses of Swiss residents. The National Address Service (NAS) is intended to make the address data of the communal and cantonal residents' services available nationally. Only public authorities and authorised third parties will be able to use the service. Private individuals will not be able to access or make use of the service. The NAS will enable administrative processes to be simplified and allow public tasks to be carried out more efficiently.

From 2020, the federal agencies must make all newly published data available as open, free and machine-usable administrative data ("Open Government Data") on the central portal opendata.swiss, as far as possible from the outset in line with demand. This is the main goal of the second Open Government Data Strategy (2019 - 2023). This will promote transparency and participation as well as innovation.

Data use is also to be stimulated by strengthening data literacy and promoting dialogue with data providers and data users. To this end, it is being examined whether the OGD principles should be enshrined in law in order to create optimal framework conditions.

The strategy is binding for the federal administration. It also aims to support the cantons and municipalities as well as state-related companies to also participate more strongly. Private companies that process data on behalf of the Confederation are also invited to publish this data openly. Data will remain exempt if overriding legitimate protection interests require this, such as data protection or the protection of private business secrets.

The specialist applications eAsyl and eRetour are part of SEM's digitalisation programme. eAsyl enables the asylum applications to be processed electronically. The eRetour project supports processes for the return of asylum seekers. The aim is to ensure that all procedures relating to foreign national and asylum law (entry, stay, work, asylum, return, etc.) are carried out seamlessly using a standard user interface.

The newly launched FDHA Digital Transformation & Innovation programme aims to create synergies and interfaces and comprises the following projects: ‘FSIO eRegress’, recourse processing is handled electronically and seamlessly throughout Switzerland. ‘Awisa FSVO’ creates an interface to Acta Nova and SharePoint and allows enforcement agencies to collect and process relevant information jointly. ‘eSubsidies’ is an open and modular solution for all types of subsidies that can be used by various federal agencies.

The free Travel Admin app offers assistance in preparing journeys and allows Swiss travellers to register their travel plans. This makes it easier for them to be localised and contacted via SMS in the event of a major crisis or deterioration in the security situation.

The PS/FCh Interface project will ensure that information flowing between Parliament and the Federal Administration (parliamentary interventions, dispatches, legal texts, translation orders, etc.) will in future be exchanged among the Parliament and Federal Administration applications in a completely automated and structured form. This will advance the digital transformation in processing political activities; the transformation will continue after the conclusion of the project through continual further development

The measure is intended to support the general use of digital signatures and seals on documents in the Federal Administration, particularly for rulings. The primary aim is to provide federal offices and departments with modern, automated signature services via a central signature server for qualified signatures and regulated electronic seals. This will advance Digital Switzerland by allowing the federal government to rely on trustworthy and tamper-proof electronic documents in its interactions with authorities, companies and citizens.

This measure is intended to improve the standard of consular services for Swiss citizens abroad.

The primary aim is to provide the services required by Swiss citizens abroad in a single self-service portal that can be accessed with the eID login. This is to be achieved by combining the various services provided by different offices in one service hub.

This benefits Digital Switzerland because it creates digital continuity from the portal to the relevant cantonal or federal authorities. Customers enjoy a service that is fast, simple, secure and transparent.

The measure is intended to promote the use of electronic IDs in road traffic. The first step is the electronic driving licence. Licence holders should retain control over their own data. This is to be achieved by offering electronic driving licences as a ‘credential’ in the Confederation's trustworthy ecosystem and data space together with the federal wallet. This benefits Digital Switzerland because it allows official business to be conducted electronically and securely, while at the same time promoting digital services from the private sector.

This measure is intended to improve the work with environmental data in regard to data exchange, access and quality in Switzerland.

It primarily concerns the automation of existing processes, the creation of a central directory and simplified access to environmental data.

This is to be achieved by initiating various sub-projects within the FOEN to demonstrate different options for action and make them tangible in the form of prototypes (MVP). In addition, we offer internal support to make existing environmental data available more easily and quickly on the current LINDAS platform.

This benefits Digital Switzerland because we have explicitly stated in the Digital Switzerland Strategy 2023 that we intend to contribute to the achievement of Switzerland's climate and environmental goals.

This measure digitises contract creation and execution within the framework of the ‘programme agreements in the environmental sector’ which have existed since 2008.

In order to efficiently handle the large number of contracts (well over 500) and their execution (both within the FOEN and with all cantons), it is imperative that this process be automated.

This will be achieved by providing a central database and replacing existing manual processes with intelligent data flows.

This benefits Digital Switzerland because it greatly simplifies the cooperation between the Confederation and the cantons, enables appropriate governance, and makes data from the cantons available more quickly, thus enabling better control of measures.

AGOV is a project that makes the login functionalities of the CH-LOGIN of the federal administration, which has existed for many years, accessible to all administrative levels in Switzerland (municipalities, cities, cantons, federal government) (previously only the federal government). In future, the state-recognised e-ID will be approved as proof of identification for the login process.

The measure is intended to make the interoperability of the authorities' logins, including possibilities for a future state E-ID, tangible. The primary objective is to reduce barriers to digital cooperation (e-government). This is to be achieved with the uniform login AGOV. This will benefit Digital Switzerland because e-government will become easier and the E-ID can be used immediately from its launch.

The service is part of the standard services of the Federal Chancellery, DTI division. The client for the project is Digital Administration Switzerland (DPSS).

The Justitia 4.0 project aims to replace today's paper files with electronic files. In future, legal correspondence between the person directing proceedings and the parties to the proceedings, as well as the inspection of files will be carried out via the secure Justitia.Swiss platform. The justice authorities will be provided with an application that enables them to work easily and efficiently with the digital files. The files are available to authorised persons at any time and from any location. Delays while waiting for post to arrive are eliminated. Digitalisation will therefore allow the justice authorities and the legal profession to work together more efficiently. It will also make it easier to search through and store files. The application has been developed using the latest technologies and provides a secure digital justice system.

The Justitia 4.0 project is being carried out on behalf of the Conference of Cantonal Justice and Police Directors (CCJPD) and the Federal Judicial Conference (federal courts, cantonal supreme courts and cantonal courts).

The new Data Protection Act (FADP), the new Data Protection Ordinance (DPO) and the new Ordinance on Data Protection Certification (DPCO) came into force on 1 September 2023. The totally revised legislation adapts data protection law to the changes in technological and social conditions. In particular, the transparency of data processing is improved and data subjects' right to decide independently and freely what happens to their personal data is strengthened.

At the same time, the total revision has allowed Switzerland to ratify the Council of Europe's modernised Data Protection Convention, CETS 108+. In addition, the revision is intended to bring Swiss data protection legislation as a whole closer to the requirements of the EU General Data Protection Regulation (Regulation (EU) 2016/679; GDPR). This harmonisation and the ratification of the modernised CETS 108+ Convention are central to ensuring that the EU continues to recognise Switzerland as a third country with an adequate level of data protection and that cross-border data transfers remain possible without additional hurdles.

Parliament has divided the Federal Council's bill into two stages. In the first stage, only the Schengen-relevant Directive (EU) 2016/680 on data protection in criminal matters was implemented through the Schengen Data Protection Act. In the second stage, the total revision of the FADP was discussed. With the new FADP coming into force, the Schengen DPA from the first stage was repealed and its provisions integrated into the totally revised FADP.

EMOTA creates the legal basis for conducting the digital transformation in the Federal Administration effectively and for cooperation between authorities of different communities and third parties in the field of eGovernment.

Specifically, EMOTA is intended to encourage those concerned to carry out the Confederation's business processes online (‘Digital First’). These processes include the interaction of authorities with each other at all levels of government, as well as the interaction of authorities with businesses and the general public. EMOTA in particular defines the framework conditions for the widespread use of eGovernment at federal level, for the forms of cooperation between the Confederation and other communities and organisations in the field of eGovernment, and for the Confederation’s electronic public services. The last mentioned create the basis for the free licensing of software (open-source software) and for publishing administrative data for free use (open government data). The provision and use of ICT resources as well as the binding declaration of standards are also regulated. Furthermore, the bill provides that tasks relating to administrative support activities can be transferred to organisations and that the Confederation can participate in organisations in the field of eGovernment. The principle of automated electronic data exchange by means of interfaces and the operation of an interoperability platform are also regulated. In addition, in order to promote the digital transformation of the federal administration, a basis is created for conducting pilot tests. A temporary provision then provides for start-up funding to support urgently needed digital infrastructures and basic services in the period 2024-2027. Another legal basis for start-up financing allows the federal government to grant one-off financial aid to promote digitalisation projects of high public interest.

The VOSTRA criminal records information system, which is fully automated, records judgments, sanctions and decisions in accordance with the Criminal Records Register Act (CRRA) and the associated Criminal Records Register Ordinance (CRRO). It is run by the Federal Office of Justice (FOJ), enabling federal and cantonal authorities to obtain information on persons’ previous convictions and supporting the authorities in fulfilling various statutory tasks, such as conducting criminal proceedings, naturalisation procedures or aptitude tests for military or civilian service. The Criminal Records Unit also provides members of the public on request with a standard private extract from the Register or with a special private extract in specific situations.

In 2016, the overall revision of the criminal records legislation was approved by Parliament. The comprehensive revision of the VOSTRA database was part of this. The new VOSTRA takes account of the changing security needs of society and uses the OASI number as an additional unique identifier, in particular to improve data quality, increase the efficiency of data processing and ensure data protection measures are taken for individuals.

The modernised VOSTRA criminal records information system makes it possible to enter and manage criminal records data securely, quickly and in a user-friendly manner. In particular, courts, public prosecutors' offices and prison authorities can now save the data from their own systems directly in VOSTRA at the push of a button and dispense with manual input. The new system thus makes an important contribution to digitalisation in the criminal justice system.

Under the current law, the original of a public deed must be produced as a paper document. In the future, based on the Federal Act on Digitalisation in the Notarial Profession (Notarial Digitalisation Act; NDA), the original of a public document may also be created in electronic form. The technology-neutral Notarial Digitalisation Act only regulates the principles for creating electronic public deeds. The implementing provisions will be issued at ordinance level.

In future, the electronic original of a public deed will be stored in a central register of deeds. Here the stored documents are kept securely. In addition, the documents remain legible for the long term and any forgeries are easier to prove. The central register of documents will be operated by the federal government.

Implementation of the strategy steered by annually updated action plans to achieve the vision: ‘From geodata to knowledge: Networked and geolocalised information for Switzerland’. The networking and geo-referencing of information creates digital, fact-based geo-knowledge. It enables and promotes sustainable decisions for a liveable, open and progressive Switzerland.

The measure will make the following improvements: Better geodata, geoinformation and knowledge as a basis and decision-making aid for dealing with our living space. It primarily aims to make reliable, detailed and up-to-date geoinformation easily accessible and networkable.

It will achieve its purpose by further developing the national geodata infrastructure with powerful, digital geoplatforms. Data will be automatically generated, networked and shared on these platforms. Intelligent linking will create digital, fact-based geo knowledge.

This advances Digital Switzerland because digital, fact-based geo-knowledge is created through the networking and geo-referencing of information. It enables sustainable decisions to be made for a liveable, open and progressive Switzerland. The already very advanced digitalisation in the field of geoinformation is being further developed and expanded.

The Federal Council's ‘Digitalisation of the geological subsurface’ action plan supports the safeguarding of future investments by the public and private sectors in the subsurface through the provision of comprehensive and harmonised digital geological data. It focuses on the following fields: standards, harmonisation, production and access, and is coordinated with various other strategies and policy areas. The implementation of the action plan will facilitate the exchange and use of geological data between the Confederation, the cantons and the private sector and improve its availability.

The measure will make the following improvements: Better access to and use of digital geological data. It primarily aims to improve the availability of data and knowledge about the geological subsurface.

This advances Digital Switzerland because the digital availability of geological data helps to secure investments in the subsurface, as data is no longer collected several times, but can be used repeatedly and repeatedly, and the improved data situation improves subsurface predictions.

The I14Y interoperability platform is a central directory in the DataHub data ecosystem. To this end, administrative bodies must record their metadata, API interfaces and electronic government services on the platform (in accordance with EMBAG). The added value of the I14Y interoperability platform grows the more information is available. Administrative bodies at all levels of government should be encouraged to use it and actively supported in doing so.

Available information on existing data records is important for electronic data exchange. Promoting their collection not only supports digitalisation in the administration, but is also an important step towards implementing the once-only principle. It primarily aims to make existing data collections and electronic government services findable.

It will achieve its purpose by providing administrative bodies at all federal levels with firm support in using the I14Y interoperability platform. This will increase the number of data collections, API interfaces and electronic government services documented on the platform.

This advances Digital Switzerland because a well-utilised I14Y interoperability platform represents a key value added for the DataHub data ecosystem as a public source of information.

In order to meet the needs of a digital society and a digital administration, georegisters are being created and used in a binding manner in digital processes. The introduction of georegisters will make it possible to modernise collaboration between the administration's geoinformation services, in particular between the federal government, the cantons and the communes. End users will have centralised access to geodata that is homogenous, complete throughout the country and up to date. This will enhance the use of official geoinformation in digital administrative processes.

The main aim of the OGD Masterplan 2024-2027 is to support the federal administration in implementing Art. 10 of the EMOTA and continue the initiatives of the OGD 2019-2023 strategy.

The publication of open-access data must continue to be encouraged in order to increase transparency, participation and innovation in all areas of life. This measure should enable Switzerland to remain both compatible and competitive at international level when it comes to open public data.

It primarily aims to implement important OGD principles, such as open by default and open by design, to promote collaboration, exchange and networking within the OGD community, so that the full potential of open public data can be exploited within the framework of legal, organisational, technical and semantic requirements. It also aims to create synergies with the field of research and data science.

It will achieve its purpose by developing, improving and sustainably promoting the supply, use and accessibility of open public data (availability); by guaranteeing the quality of data and its description (quality of (meta)data); by strengthening and sustainably developing the metadata catalogue (infrastructure); by creating links between open public data, science and research (synergies); by strengthening skills and developing the network in the field of open public data (exchanges).

The OGD Masterplan 2024-2027 ensures the continuity of the OGD strategy 2019-2023, which is part of the current Digital Switzerland action plan. These measures are also important for the cantons, communes and semi-public companies, which are being encouraged to promote the open publication of public data and to become more involved in this area.

The CFC Copilot, a multilingual AI chatbot, is designed to effectively assist CFC staff with complex social security enquiries. It draws on public data sources and integrates advanced AI, natural language processing and information retrieval to ensure proactive interaction expertise.

The chatbot reduces the workload and increases the precision of information procurement. The modular, scalable assistant makes it easy to train new staff, and its features can be adapted and networked for use by other authorities.

The focus is on digital government services in the NLP area. The CFC Copilot experience can serve as a starting point for the future development of AI government services.

The CFC Copilot is an open-source, data-aware project capable of interacting with its environment and making decisions. Both open source LLMs and on-premises solutions and offerings from OpenAI and Microsoft will be compared to ensure an optimal, customisable and sovereign implementation.

The project contributes to AI skills development. It not only provides an innovative tool for information procurement and learning, but also promotes digital sovereignty through the use and development of corresponding technology processes.

The API REST Security Guidelines address security issues in the context of APIs. They are a useful resource for designing and operating APIs.

The aim is to increase the security of electronic interfaces by promoting the exchange of electronic data and the provision of e-government services. This will be useful for the Digital Switzerland strategy, which aims to make data and services as easily available as possible via secure digital channels.

The API REST Guidelines are design guidelines for RESTful APIs that should be followed by all API developers working in the public sector. They are based on best practices from the private sector and have been adapted for Switzerland.

The aim is to promote the development of electronic interfaces, in particular for the exchange of electronic data and provision of e-government services, by making data and services as easily available as possible via digital channels. This will be useful for the Digital Switzerland strategy, as APIs are essential for digitalisation.

The GovTech Hackathon brings together experts from the public sector, research community and private sector to tackle digital challenges. The Hackathon encourages different stakeholders to work together on developing new approaches to digital transformation in Switzerland. The aim is to improve collaboration between administration, business and civil society on this issue. At this collaborative and innovation-focused event, interdisciplinary teams come together to work on real-life challenges relating to the digital world. The Hackathon also boosts Switzerland’s data ecosystem and promotes implementation of digital solutions.

The event is open to the whole of Switzerland, with participants coming from three language regions and levels of government, as well as from academia and the private sector. As such, it encourages these different stakeholders to network and share solutions. The introduction of an innovation-focused format within public administration is groundbreaking, as it promotes rapid co-creation of practical solutions. The qualitative added value lies in the direct collaboration between specialists, developers and researchers, enabling them to create usable solutions.

The aim of the Swiss data ecosystem project is to provide a common framework for the development of interoperable and trustworthy data spaces for public administration and interest groups from business, science and civil society. Providing a common framework will make it easier to set up data spaces and to use them more quickly.

Prototypes will be developed to test individual ideas, implement proofs of concept and gain critical knowledge. The results will feed into the development of a common framework.

The Swiss Data Ecosystem Contact Point began its work on January 15, supporting the creation of data spaces and facilitating the coordinated growth of an interoperable and reliable data ecosystem. This will make sharing data easier and create synergies.

The Swiss data ecosystem project combines the Digital Public Services Switzerland measure INMV0424 and the Federal Council decisions on the foundations of the Swiss data ecosystem. Stakeholder groups will be closely involved in various committees and in the development of prototypes. This will benefit Digital Switzerland by providing a framework for the interoperable and trustworthy use of data.

As the competent flag state and licensing authority, the Swiss Maritime Navigation Office SMNO is responsible for the administrative, operational and technical supervision of seagoing Swiss merchant ships and their operators and crews, as well as for pleasure and sports boats sailing under the Swiss flag at sea. SMNO services are currently being optimised and digitalised in order to make them more easily accessible, thereby improving and simplifying the customer experience.

Provision and renewal of linked data infrastructure and services LINDAS. The aim of the measure is to make open, structured and linked data from the Swiss authorities available to the public.

First and foremost, open government data (OGD) is provided in a structured and networked manner. The measure is useful with regard to the Digital Switzerland strategy because the infrastructure actively contributes to the implementation of Article 10 EMOTA.

DIZIS (Digitalisation of Civil Protection) is a project to digitalise a number of tools for those performing civil protection duty so that they can interact digitally with the authorities that deploy them or with the various stakeholders. The aim is to reduce the administrative burden and facilitate interaction between those on duty and the authorities. The system will be implemented in the form of a portal, specifically via an app.

The system aims to digitalise the interaction between those performing civil protection duty and the administration and at the same time to create a certain community of interest around the service they perform. In addition, those required to perform civil protection duty must be able to access their digital service booklet and, in a second step, be able to receive call-up notifications or submit requests to postpone service digitally.

This primarily involves digitalising administrative processes in the civil protection organisations and replacing the physical service booklet of civil protection personnel with a digital solution. This is to be achieved by reducing the administrative burden and facilitating interaction between those required to perform civil protection duty and the authorities. This benefits Digital Switzerland, as it strengthens the relationship between the authorities and the population.

Implementation of digital solutions, including their legal basis, which result from the identified fields of action. An e-social security platform (e-SOP) is being created to meet the need for a nationally standardised, secure and reliable information and communication channel that can be easily accessed digitally.

The measure aims to provide a standardised and open interface for to deliver all-round digital business processes. This should create a uniform digital service that optimally allows insured persons to administer their own data and so ensure transparency in administrative actions. In addition, new information systems are to be developed for the implementing agencies of the first-pillar social insurance funds, which will enable the optimised use of existing data and the creation of synergies. This will reduce the administrative costs of the compensation offices, the costs of the invalidity insurance fund and the administrative subsidies from the OASI compensation fund.

This is to be achieved by having real-time data in the central registers of the central compensation office (CCO). The data will be standardised and transferred from the decentralised implementing agencies to the CCO and other authorities via API interfaces; insured persons and the authorities will be able to log in using an e-ID (e.g. AGOV).

This measure offers considerable advantages for Digital Switzerland, as it enables insured persons to access their own data online and offers them greater self-administration over that data. It also promotes standardised data exchange between social insurance companies and cantonal authorities, which leads to more efficient processes in the implementing agencies and improved data quality.

The legal requirement under Article 9 of EMOTA establishes the basis for federal authorities to publish open source software. However, to create genuine value for all stakeholders, both the quality and method of software publication must be substantially improved. To support this, the OSS tools will be continuously developed.

An interdepartmental open source community of practice is being established to promote knowledge sharing and collaboration across the Federal Administration. It provides various formats for exchange throughout the year and benefits from strategic support at senior management level.

The Federal Administration can test new ideas by developing prototypes or carrying out pilot tests. For their part, start-ups offer innovative approaches but have less market visibility than traditional providers.

To enable start-ups and Federal Administration offices to develop innovative solutions together, the DTI Sector of the Federal Chancellery is organising another Innovation Exchange in 2025. By doing so, the Federal Administration is responding to a request from Parliament to examine innovative ideas and implement them quickly where appropriate.

The Innovation Exchange offers start-ups the opportunity to engage in dialogue with offices of the Federal Administration. In return, this dialogue provides participating offices with an overview of highly innovative solutions available on the market. The ideas developed during the Innovation Exchange may then lead to concrete implementation orders.

Looking for solutions

Interested start-ups have until 28 April 2025 to submit proposed solutions to the challenges. Information on the challenges and how to participate in the Innovation Exchange can be found at www.venturelab.swiss/govtech. Venturelab contacts start-ups on behalf of the Federal Chancellery. At the final meeting on 20 June 2025, the federal offices and start-ups will together determine the best proposed solutions and plan any follow-up work.

Procurement law

Under procurement law, the Innovation Exchange is considered a market clarification. Based on the outcome of the exchange, participating federal offices will decide on a case-by-case basis whether subsequent contracts should be granted and which procurement procedure is to be used.

The 'Evolution of data matching' project aims to evaluate an advanced matching system for the public employment service in Switzerland. The proof-of-concept evaluation formed the basis for developing a more effective system that allows for enhanced data quality and more efficient matching of jobseekers to vacancies than the previous system. In addition to optimising placement processes, the project contributes to the creation of a sound database on the Swiss labour market. This opens up a wide range of possibilities for further data-based developments in the areas of labour market policy and business processes in unemployment insurance and the public employment service.

metadata.swiss is intended as a centralised tool for digitalisation specialists. It bridges the gap between data producers and data consumers, supports coordination between experts, digitalisation specialists and systems, and in turn, makes it significantly easier to digitalise processes. The accumulation of metadata also creates significant potential for automation, which enables cost savings. The platform offers extensive content, such as data catalogues, APIs and services, and allows management of reference data, in particular nomenclatures, with subsequent publication on LINDAS.

This measure includes redeveloping and merging the existing platforms opendata.swiss and I14Y into an integrated solution. As part of this process, the data catalogue will be implemented using the open source technology Piveau and the nomenclature area will be expanded. The aim is to make it easy to find data, as well as to maintain reference data, manage it throughout its life cycle and publish it efficiently, in line with the requirements of EMOTA and DigiO.

The platform facilitates digitalisation, promotes data harmonisation and interoperability, saves on costs, and simplifies the user experience. Concrete use cases demonstrate the benefits: an SME can use meteorological data to control drainage basins in good time before a storm, and an insurance company can send harmonised data efficiently to the FOPH.

Office automation leverages the opportunities created by artificial intelligence, reduces the related risks and promotes an innovative, forward-looking working environment. To this end, AI tools such as M365 Copilot and alternatives are being evaluated for deployment. AI in office automation supports employees in their work, particularly routine tasks. Within the office automation environment, a ‘basic toolkit’ of AI functionalities is being reviewed, rolled out and embedded in the overarching compliance framework. AI-based automation will be used to simplify repetitive tasks and business processes, accelerate decision-making processes and improve efficiency.

This will be achieved by creating a decision-making framework for use of AI in the standard office automation service. Before any tools can be rolled out, compliance with legal, security and procurement principles must be reviewed. This measure supports the implementation of the strategy for the use of AI systems in the Federal Administration.

On behalf of the Digital Transformation Council, an ICT sub-strategy is being drawn up in accordance with Article 40 DigiO. This sub-strategy sets out guidelines to support the Federal Administration’s digital transformation through task-oriented, secure data handling that promotes innovation and upholds the rule of law, data protection and the public interest. The measure is intended to encourage usage, data protection, data governance and interoperability within the Federal Administration, which handles a large quantity of data. This will be achieved through an implementation plan containing concrete measures based on the sub-strategy.