Digital public services
Public authorities offer their services digitally as standard (digital first).
Indicators
Contribution to the UN Sustainable Development Goals (SDGs)
Goal 11: Make cities and human settlements inclusive, safe, resilient and sustainable
Goal 16: Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
Related measures
35 Measures (continously updated)
Sustainable spatial development model project: 2020-2024
Model project on sustainable spatial development: 2020-2024 with a focus on "Using the opportunities of digitisation for regionally coordinated basic services/provision for living". With these pilot projects, the Confederation intends to promote supra-municipally coordinated and efficient solutions for the provision of basic services thanks to digitisation.
EasyGov.swiss platform
Further expansion of the "EasyGov.swiss" one-stop shop for businesses with greater access to authorities and more functionalities.
Digitisation of the Income Replacement Ordinance
In the area of compensation for loss of earnings (EO), citizens and employers interact with the authorities when processing cases.
- Provide citizens and employers with a digital and automated solution that allows them to obtain information and interact online with the authorities for the processing of EO benefits.
- Replace paper-based…
e-voting
With e-Voting, the Confederation and the cantons want to digitise voting in elections and referendums. The electronic voting channel, which is currently in its trial phase, is intended to provide an additional option for mobile and barrier-free voting alongside postal and in person voting at the ballot box. Based on the new legal framework, the…
Online access to archived materials
Creation of online access to archived materials plus a digitalisation infrastructure.
National address service
At present there is no national service by means of which administrative units can validate, search or match current valid residential addresses.
Via the national address services (NAS,) the public administrative agencies of the Confederation, cantons and municipalities will in future be able to access the residential addresses of inhabitants…
Implementation of the Open Government Data Strategy (2019 - 2023) and introduction of "open by default"
From 2020, the federal agencies must make all newly published data available as open, free and machine-usable administrative data ("Open Government Data") on the central portal opendata.swiss, as far as possible from the outset in line with demand. This is the main goal of the second Open Government Data Strategy (2019 - 2023). This will promote…
Apps eAsyl & eRetour
The specialist applications eAsyl and eRetour are part of SEM's digitalisation programme. eAsyl enables the asylum applications to be processed electronically. The eRetour project supports processes for the return of asylum seekers. The aim is to ensure that all procedures relating to foreign national and asylum law (entry, stay, work, asylum, return,…
FDHA Digital Transformation & Innovation programme
The newly launched FDHA Digital Transformation & Innovation programme aims to create synergies and interfaces and comprises the following projects: ‘FSIO eRegress’, recourse processing is handled electronically and seamlessly throughout Switzerland. ‘Awisa FSVO’ creates an interface to Acta Nova and SharePoint and allows enforcement agencies to collect…
Travel Admin App
The free Travel Admin app offers assistance in preparing journeys and allows Swiss travellers to register their travel plans. This makes it easier for them to be localised and contacted via SMS in the event of a major crisis or deterioration in the security situation.
Digitalised processing of political activities
The PS/FCh Interface project will ensure that information flowing between Parliament and the Federal Administration (parliamentary interventions, dispatches, legal texts, translation orders, etc.) will in future be exchanged among the Parliament and Federal Administration applications in a completely automated and structured form. This will advance…
Signature service
The measure is intended to support the general use of digital signatures and seals on documents in the Federal Administration, particularly for rulings. The primary aim is to provide federal offices and departments with modern, automated signature services. This would be done via a central signature server for qualified signatures and regulated electronic…
Consular hub
This measure is intended to improve the standard of consular services for Swiss citizens abroad.
The primary aim is to provide the services required by Swiss citizens abroad in a single self-service portal that can be accessed with the eID login. This is to be achieved by combining the various services provided by different offices in one…
Promotion of electronic licences in road traffic
The measure is intended to promote the use of electronic IDs in road traffic. The first step is the electronic driving licence. Licence holders should retain control over their own data. This is to be achieved by offering electronic driving licences as a ‘credential’ in the Confederation's trustworthy ecosystem and data space together with the federal…
Data room environment
This measure is intended to improve the work with environmental data in regard to data exchange, access and quality in Switzerland.
It primarily concerns the automation of existing processes, the creation of a central directory and simplified access to environmental data.
This is to be achieved by initiating various sub-projects within…
FOEN programme agreements 4.0
This measure digitises contract creation and execution within the framework of the ‘programme agreements in the environmental sector’ which have existed since 2008.
In order to efficiently handle the large number of contracts (well over 500) and their execution (both within the FOEN and with all cantons), it is imperative that this process…
Authentication service of the Swiss authorities AGOV
AGOV is a project that makes the login functionalities of the CH-LOGIN of the federal administration, which has existed for many years, accessible to all administrative levels in Switzerland (municipalities, cities, cantons, federal government) (previously only the federal government) and forms an identity network together with cantonal identity…
Digitisation of the Swiss justice system
The Justitia 4.0 project aims to replace today's paper files with electronic files. In future, legal correspondence between the person directing proceedings and the parties to the proceedings, as well as the inspection of files will be carried out via the secure Justitia.Swiss platform. The justice authorities will be provided with an application…
New Data Protection Act DSG
The new Data Protection Act (FADP), the new Data Protection Ordinance (DPO) and the new Ordinance on Data Protection Certification (DPCO) came into force on 1 September 2023. The totally revised legislation adapts data protection law to the changes in technological and social conditions. In particular, the transparency of data processing is improved…
Federal Act on the Use of Electronic Means to Conduct Official Tasks EMOTA
EMOTA creates the legal basis for conducting the digital transformation in the Federal Administration effectively and for cooperation between authorities of different communities and third parties in the field of eGovernment.
Specifically, EMOTA is intended to encourage those concerned to carry out the Confederation's business processes online…
New VOSTRA Criminal Records Information System
The VOSTRA criminal records information system, which is fully automated, records judgments, sanctions and decisions in accordance with the Criminal Records Register Act (CRRA) and the associated Criminal Records Register Ordinance (CRRO). It is run by the Federal Office of Justice (FOJ), enabling federal and cantonal authorities to obtain information…
Notarial Digitisation Act
Under the current law, the original of a public deed must be produced as a paper document. In the future, based on the Federal Act on Digitalisation in the Notarial Profession (Notarial Digitalisation Act; NDA), the original of a public document may also be created in electronic form. The technology-neutral Notarial Digitalisation Act only regulates…
Implementation of the Swiss Geoinformation Strategy
Implementation of the strategy steered by annually updated action plans to achieve the vision: ‘From geodata to knowledge: Networked and geolocalised information for Switzerland’. The networking and geo-referencing of information creates digital, fact-based geo-knowledge. It enables and promotes sustainable decisions for a liveable, open and progressive…
Action plan for the digitisation of the geological subsurface
The Federal Council's ‘Digitalisation of the geological subsurface’ action plan supports the safeguarding of future investments by the public and private sectors in the subsurface through the provision of comprehensive and harmonised digital geological data. It focuses on the following fields: standards, harmonisation, production and access, and…
Distribution of the I14Y interoperability platform
The I14Y interoperability platform is a central directory in the DataHub data ecosystem. To this end, administrative bodies must record their metadata, API interfaces and electronic government services on the platform (in accordance with EMBAG). The added value of the I14Y interoperability platform grows the more information is available. Administrative…
Georegisters for a digital Switzerland
In order to meet the needs of a digital society and a digital administration, georegisters are being created and used in a binding manner in digital processes. The introduction of georegisters will make it possible to modernise collaboration between the administration's geoinformation services, in particular between the federal government, the cantons…
Support for the implementation of the OGD Masterplan 2024-2027
The main aim of the OGD Masterplan 2024-2027 is to support the federal administration in implementing Art. 10 of the EMOTA and continue the initiatives of the OGD 2019-2023 strategy.
The publication of open-access data must continue to be encouraged in order to increase transparency, participation and innovation in all areas of life. This…
CFC-Copilot for staff
The CFC Copilot, a multilingual AI chatbot, is designed to effectively assist CFC staff with complex social security enquiries. It draws on public data sources and integrates advanced AI, natural language processing and information retrieval to ensure proactive interaction expertise.
The chatbot reduces the workload and increases the precision…
API Security Guidelines
The API REST Security Guidelines address security issues in the context of APIs. They are a useful resource for designing and operating APIs.
The aim is to increase the security of electronic interfaces by promoting the exchange of electronic data and the provision of e-government services. This will be useful for the Digital Switzerland strategy,…
API REST Guidelines
The API REST Guidelines are design guidelines for RESTful APIs that should be followed by all API developers working in the public sector. They are based on best practices from the private sector and have been adapted for Switzerland.
The aim is to promote the development of electronic interfaces, in particular for the exchange of electronic…
GovTech Hackathon
The theme of the GovTech Hackathon is Networked Administration. The aim is to increase the number and use of APIs, in particular for the exchange of electronic data and provision of e-government services. This will be useful for the Digital Switzerland strategy, as APIs are essential for digitalisation.
Swiss data ecosystem
The aim of the Swiss data ecosystem project is to provide a common framework for the development of interoperable and trustworthy data spaces for public administration and interest groups from business, science and civil society. Providing a common framework will make it easier to set up data spaces and to use them more quickly.
Prototypes…
Digitalisation of the Swiss Maritime Navigation Office SMNO
As the competent flag state and licensing authority, the Swiss Maritime Navigation Office SMNO is responsible for the administrative, operational and technical supervision of seagoing Swiss merchant ships and their operators and crews, as well as for pleasure and sports boats sailing under the Swiss flag at sea. SMNO services are currently being…
LINDAS – Linked Data Services
Provision and renewal of linked data infrastructure and services LINDAS. The aim of the measure is to make open, structured and linked data from the Swiss authorities available to the public.
First and foremost, open government data (OGD) is provided in a structured and networked manner. The measure is useful with regard to the Digital Switzerland…
Implementation of digital transformation and innovation strategy relating to 1st pillar social insurance and family allowances
Implementation of digital solutions, including their legal basis, which result from the identified fields of action. An e-social security platform (e-SOP) is being created to meet the need for a nationally standardised, secure and reliable information and communication channel that can be easily accessed digitally.
The measure aims to provide…