Implementation of digital transformation and innovation strategy relating to 1st pillar social insurance and family allowances

Implementation of digital solutions, including their legal basis, which result from the identified fields of action. An e-social security platform (e-SOP) is being created to meet the need for a nationally standardised, secure and reliable information and communication channel that can be easily accessed digitally.

The measure aims to provide a standardised and open interface for to deliver all-round digital business processes. This should create a uniform digital service that optimally allows insured persons to administer their own data and so ensure transparency in administrative actions. In addition, new information systems are to be developed for the implementing agencies of the first-pillar social insurance funds, which will enable the optimised use of existing data and the creation of synergies. This will reduce the administrative costs of the compensation offices, the costs of the invalidity insurance fund and the administrative subsidies from the OASI compensation fund.

This is to be achieved by having real-time data in the central registers of the central compensation office (CCO). The data will be standardised and transferred from the decentralised implementing agencies to the CCO and other authorities via API interfaces; insured persons and the authorities will be able to log in using an e-ID (e.g. AGOV).

This measure offers considerable advantages for Digital Switzerland, as it enables insured persons to access their own data online and offers them greater self-administration over that data. It also promotes standardised data exchange between social insurance companies and cantonal authorities, which leads to more efficient processes in the implementing agencies and improved data quality.

Milestones

2025: Dispatch on the Federal Act on Social Insurance Information Systems SIISA

2026: Implemented DTI Services Phase 1

2027: Implemented DTI Services Phase 2

Status

Start 2023
End 2027

Responsible

Federal Social Insurance Office

Departments

Federal Department of Home Affairs

Goals

The population and the economy can use digital methods to conduct their business with the authorities


Domains

Digital public services

Public authorities offer their services digitally as standard (digital first); they are user oriented and barrier free.